Frequently Asked Questions
Where are you located?
K Valley Kids Collective is proudly based in the Kennebecasis Valley, New Brunswick, Canada.
Do you offer local delivery?
Yes! We offer free local delivery on orders of $75 or more within Rothesay and Quispamsis.
What are your shipping rates?
We offer flat-rate shipping of $9.99 CAD across Canada and free shipping on orders over $75 CAD.
How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and shipping carrier.
Do you offer returns?
Yes. Items may be returned if they are unworn, unused, in their original condition, and have all tags attached. Please visit our Returns Policy page for complete details.
How do I start a return?
Simply email us at shop@kvalleykidsco.com with your order number and reason for return, and we'll guide you through the process.
Do you carry Canadian brands?
Absolutely! We prioritize Canadian-owned, women-owned, and local brands whenever possible. Supporting small businesses and Canadian makers is at the heart of what we do.
What types of products do you carry?
We offer a curated collection of children's clothing, accessories, toys, gifts, and everyday essentials that combine quality, style, and value. And a few things for mom too!
Are your products safe for children?
We carefully select brands and products that meet applicable safety standards and are sourced from trusted suppliers.
Will you be adding new products?
Yes! We regularly introduce new arrivals and seasonal collections. Follow us on social media or subscribe to our email list to stay up to date.
Do you offer gift cards?
Yes! Digital gift cards are available and make the perfect gift for growing families.
Can I purchase a gift for someone else?
Absolutely. Simply enter the recipient's shipping address at checkout and we'll send the order directly to them.
How can I contact you?
We'd love to hear from you! You can reach us anytime at:
or connect with us on social media:
Instagram: @kvalleykids
Facebook: K Valley Kids